Last updated: October 8, 2026
Welcome to TeaCat. By using our platform, you agree to these Terms of Service. Please read them carefully.
TeaCat is a platform that helps people discover nightlife and events based on their taste. It is designed to feel intuitive, social, and fun — closer to a social experience than a traditional ticketing site. TeaCat is committed to hosts keeping 100% of their base ticket sales and to keeping buyer fees low.
TeaCat is not an event organizer — we are a technology platform that connects event hosts with attendees and facilitates ticket sales between them.
Accounts are created via email verification only — a one-time code sent to your email address. No password is required. When you set up your profile you will be asked for your full name, phone number and gender, and you may add a date of birth. You may optionally add an Instagram handle to your profile, which will be displayed publicly if you choose to add it. You are responsible for all activity that occurs under your account. You must be 18 or older to use TeaCat.
Each ticket purchase generates a unique QR code sent to your email. QR codes are single-use and non-transferable. TeaCat is not responsible for lost, stolen, or screenshot-shared QR codes used fraudulently.
Each paid ticket includes a $2.00 TeaCat Platform Fee and a Secure Processing Fee, shown before you buy. If an event is canceled by the host, you'll receive a full refund including all fees. For any other refund, which is at the host's discretion, you'll receive the ticket price only; fees are non-refundable.
The Secure Processing Fee covers the payment processor's own transaction fee (currently 2.9% + $0.30 per order). It is calculated on our servers, shown as its own line item before you pay, and does not change once you reach payment. Free tickets carry no fees. Payments are processed securely by Stripe. See our Refund Policy for details.
TeaCat also offers optional paid services for hosts: Event Boost (a paid promotional placement that features an event at the top of the feed for a fixed duration) and Host Pro (a recurring subscription with additional hosting features). Prices are shown at the point of purchase. Both are governed by our Refund Policy: Boost purchases are non-refundable once activated, and Host Pro subscriptions may be cancelled at any time to stop future billing, with no partial-month refunds.
Hosts are solely responsible for their own tax obligations, including reporting and paying any taxes owed on earnings received through the platform.
Hosts keep 100% of ticket sales. TeaCat takes no commission or fees from your ticket sales. Optional paid features like Boosts and Host Pro are billed separately. If you cancel an event before it ends, all buyers are refunded in full (ticket price and fees), and TeaCat will deduct the payment processor's actual processing fee on those refunds from your future payouts. An event that has already ended can't be canceled this way: its tickets can only be refunded one at a time, at the ticket price only, and fees are not refunded. Refunds you approve for individual buyers are deducted from your payout for that event, or from your next payout if that event has already been paid out. Any amount a host owes TeaCat is recovered only from future payouts, never from your Stripe account, and any amount still unrecovered after 90 days is written off.
Hosts are responsible for the accuracy of their event listings including date, time, location, and capacity, and for honoring tickets sold through TeaCat. Every event is reviewed before it goes live, and TeaCat may remove listings that violate our community standards.
To receive payouts, hosts must connect a Stripe account and complete Stripe's identity verification. Payouts are issued automatically after an event ends. Hosts may invite collaborators (DJs, promoters, door staff), who can earn a referral cut or assist with check-in, subject to the host's own arrangement with them. What hosts can see about ticket holders is described in our Privacy Policy.
You may not use TeaCat to list or purchase tickets for illegal events, resell tickets above face value, create fake events or accounts, or engage in any fraudulent activity. Violations may result in account termination and referral to law enforcement.
Crews are member groups where people share and react to event recommendations. Crews are visible to other users by default and can be set to private by their owner. Each member is responsible for the recommendations, messages, and other content they post within a crew. TeaCat may remove content, individual members, or entire crews that violate these Terms or our community guidelines, including content that is harassing, hateful, fraudulent, or otherwise harmful.
TeaCat is a platform — we are not liable for the conduct of hosts or attendees, the quality or safety of events, or any damages arising from your use of the platform. Your use of TeaCat is at your own risk.
We may update these Terms at any time. Continued use of TeaCat after changes are posted constitutes acceptance of the updated Terms.
For questions about these Terms, contact us at teacatnyc@gmail.com.