TeaCat (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.
1. What We Collect
- Phone number (optional — only if you choose to add one to your profile; not required to create an account)
- Email address (for account creation, OTP verification, and ticket delivery)
- Payment information (processed by Stripe — we never store card details)
- Event activity (events viewed, tickets purchased, events saved)
- Instagram handle (optional — you may add one so other users can find your Instagram; it is never required to use TeaCat, and you can remove it at any time from your profile settings)
- Crew information (crew names you create and your crew memberships). Crews are visible to other TeaCat users by default — this is intentional, to help people discover crews, find events, and go out together. Any crew can be set to private in its settings, hiding it from non-members.
- Event recommendations and reactions you post within a crew (visible to the other members of that crew)
- Saved payment methods (optional — if you choose to save a card at checkout, it is stored by Stripe against a Stripe customer record linked to your account; TeaCat never stores or sees card details)
- Device and usage data (for app performance and analytics)
1a. What Other Users Can See
- Your public profile (name, username, photo, bio, neighborhood, and Instagram handle if you added one) is visible to other TeaCat users
- If you hold a ticket to an event, your name and photo may appear in that event's attendee list, visible to other users viewing the event page — you can hide yourself from attendee lists at any time in your privacy settings
- If you set your profile to private, your profile details and attendance history are hidden from other users
- Crew names and membership are visible to other users by default, to encourage discovery and connection; a crew can be made private in its settings, which hides it from anyone who isn't a member. Event recommendations and reactions inside a crew are always visible to that crew's members.
2. How We Use Your Data
- To create and manage your account
- To deliver tickets and QR codes via email
- To send OTP verification codes via email
- To personalize your event discovery feed
- To send platform notifications (with your permission)
- To improve the TeaCat platform
3. Who We Share It With
We do not sell your data. We share data only with the following service providers necessary to operate the platform:
- Stripe — payment processing
- Resend — transactional email delivery
- Supabase — authentication and secure database storage
- Vercel — platform hosting
- OneSignal — push notifications
4. Data Storage and Security
Your data is stored securely via Supabase with row-level security enabled. All payment data is handled by Stripe and never stored on TeaCat's servers.
5. Your Rights
You may request deletion of your account and associated data at any time by contacting us at teacatnyc@gmail.com. We will process deletion requests within 30 days.
- You can leave any crew at any time from the Crew section of your profile
- If you delete your account, your crew memberships are removed and the event recommendations and reactions you posted are deleted along with your account
- You can remove your Instagram handle, hide yourself from attendee lists, or set your profile to private at any time without deleting your account
- Saved payment methods can be removed at checkout or by contacting us; deleting your account also disconnects your Stripe customer record
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email. Continued use of TeaCat after changes are posted constitutes acceptance of the updated policy.